- Pets are not allowed in the hotel.
- Free Internet access in rooms with WIFI connection.
- You can retrieve the key to your room between 15 hours and 21 hours.
- If you plan to arrive after 21 hours, please call +33 (0) 4 90 56 27 04 (before 21 hours) ,or send a mail, we will give you the access code for the door (after booking by credit card).
- On Sunday, the Hotel de Provence is open only by reservation, please contact the hotel when booking to get the access code for the door.
- The Hotel de Provence dishes available to customers a free cot (upon availability), one cot per room.
- All children under 2 years stay free of charge when using existing beds in room with parents.
- All rooms are equipped with wall fans.
- Please note that the hotel has no elevator and the rooms are not adapted for disabled guests.
Cancellation condition.
- You can cancel your reservation free of charge, until 24 hours before the scheduled date of arrival.
- The reservation is not refundable if cancellation is made less than 24 hours before arrival date.
- If you cancel your reservation the day of arrival (before 18:00), we take 50% of the first night.
- In case of NO SHOW or late cancellation (after 18:00), Hotel de Provence reserves the right to charge the customer an allowance of 100% of the amount of the first night.